Cloud Infrastructure Support Engineer (L2) - 24×7 Sovereign Cloud Operations
Core
L2 Cloud Infrastructure Support Engineer responsible for 24×7 operations, incident management, and troubleshooting of a sovereign cloud platform built on OpenStack and Kubernetes.
Role type
L2 Cloud Infrastructure Support Engineer (24×7 Operations)
Builds
Sovereign cloud platform for European banks, insurers, hospitals, and public authorities
Domain
Cloud Infrastructure / Sovereign Cloud / OpenStack / Kubernetes
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Linux administration, OpenStack, Kubernetes, monitoring/observability, incident management, automation scripting, IaaS concepts
Preferred skills
Terraform, Ansible, container registry operations, secrets management, NOC/SRE experience, German language
Technologies
OpenStack, Kubernetes, Linux (RHEL), Grafana, Kibana, Prometheus, VictoriaMetrics, Git, Bash, Python, Terraform, OpenTofu, Ansible, Harbor, Netbox, HashiCorp Vault
Responsibilities
Own and resolve incidents affecting compute, storage, network, and platform services; troubleshoot Linux systems, OpenStack, and Kubernetes; provision infrastructure via portal/CLI/automation; join bridge calls with client engineering teams; contribute to root cause analysis; improve runbooks and documentation; hand over shifts cleanly
Seniority
Mid-level, hands-on IC
