SAP Support Lead EWM Consultant
Core
Lead and manage global SAP Extended Warehouse Management (EWM) support operations and service delivery for ROCKWOOL operating companies.
Role type
Senior SAP EWM Support Lead / Team Coordinator
Builds
Stable day-to-day EWM operations, global service delivery, and solution optimization for warehouse management processes.
Domain
Supply Chain Management / Logistics / SAP EWM
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SAP EWM configuration, SAP ECC/LES/PP/MM integration, warehouse master data management, MTS/MTO processes, end-to-end support execution, team coordination, cost-benefit estimation, KPI monitoring, solution design support, documentation management.
Preferred skills
SAP Solution Manager (SOLMAN) / SAP ALM, FIORI, WCS integration, RFID, transport management, test management (SIT/UAT).
Responsibilities
Manage EWM support team and ensure stable daily operations; Provide 2nd line IT support for EWM service incidents and RFCs globally; Deliver end-to-end support execution including customizing, testing, and production; Optimize group solutions based on business requirements; Monitor and report EWM service KPIs; Prepare functional and technical specification templates; Manage yearly service windows and EWM Super User community.
Seniority
Senior, hands-on IC with team leadership