Process Excellence Consultant / Manager / Senior Manager
Core
Design future-state processes integrating AI agents and automation, conduct benchmarking and trend assessments, and develop change-impact analyses for enterprise clients.
Role type
Senior IC Process Excellence Consultant (AI & Automation)
Builds
Future-state process specifications, analytical frameworks, and AI-integrated operating models
Domain
Management Consulting / Process Excellence / AI & Automation
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Process redesign, trend and forces assessment, AI agent design (AX Design), benchmarking analysis, change-impact assessment, data-driven visualization, domain expertise (e.g., Banking, Tech, Health)
Preferred skills
Process mapping/modeling, client-facing consulting, fluent independent use of AI tools for agent building, embedding AI Design principles in process specs
Technologies
Platform Native AI capabilities, AI-assisted analytics and visualization tools, AI agent development frameworks
Responsibilities
Produce trend and forces assessments with benchmarking analyses; Design future-state process specifications covering AI integration points; Conduct process analysis and support delivery of digital solutions; Build analytical frameworks using AI-assisted tools; Apply AX Design principles to define AI agent behaviors and handoffs within processes
Seniority
Senior, hands-on IC
