Technical Quality Executive
Core
Conduct site visits across India and overseas to investigate product application issues, perform root cause analysis, and implement corrective actions for insulation, ceramic, and glass products.
Role type
Technical Quality Executive (Field Support)
Builds
Product quality assurance and customer complaint resolution for insulation, ceramic, and glass materials
Domain
Construction materials (Insulation, Ceramic, Glass)
Deliverable
client delivery
Required skills
Root cause analysis (RCA), corrective and preventive actions (CAPA), material application knowledge, quality control testing, report writing, stakeholder coordination
Preferred skills
IMS standards (ISO 9001, ISO 14001, ISO 45001), process improvement methodologies
Technologies
MS Office tools
Responsibilities
Conduct site visits for product application support and complaint investigation, perform root cause analysis and submit technical reports, monitor critical quality parameters, coordinate between sales, quality, and production teams, maintain records of site visits and complaints, identify opportunities for product and process improvements
Seniority
Mid-level, hands-on IC