Seasonal Customer Service
Core
Deliver friendly customer service, assist customers in shopping and locating products, and ensure a fast checkout experience at a retail store.
Role type
seasonal retail associate (customer service & operations)
Builds
retail store operations and customer shopping experience
Domain
retail
Deliverable
product features
Required skills
customer service, cash handling, merchandise recovery, truck unloading, stocking, planogram execution, BOPIS/SFS support, shrink prevention
Preferred skills
retail or customer service experience
Technologies
POS systems, BOPIS, SFS
Responsibilities
Help customers shop and locate products, execute cash handling, engage customers on rewards programs, assist with Omni channel processes (BOPIS, SFS), participate in truck unload and stocking, complete merchandise recovery and maintenance, perform Store In Stock Optimization (SISO), support shrink and safety programs
Seniority
entry-level, seasonal