Service Team Member ( cashier 1-5) PM
Core
Provide friendly customer service, assist with shopping and checkout, and support store operations including merchandising and truck unloading.
Role type
retail service team member (cashier)
Builds
in-store customer experience and merchandise availability
Domain
retail
Deliverable
product features
Required skills
cash handling, customer service, merchandising, truck unloading, BOPIS/SFS processes, VOC survey administration, shrink prevention, SOP compliance
Preferred skills
retail experience, customer service experience
Responsibilities
Help customers locate products and provide solutions; execute cash handling to standards; engage customers on rewards programs; assist with Buy Online Pickup in Store and Ship From Store; participate in truck unloading and stocking; perform merchandise recovery and maintenance; support shrink and safety programs; adhere to Standard Operating Procedures.
Seniority
entry-level