Retail: Temp Holiday Team Member
Core
Provide friendly customer service, assist with shopping and checkout, and maintain store merchandise standards in a public retail environment.
Role type
Retail team member (customer service & operations)
Builds
Customer shopping experience, store inventory availability, and brand compliance
Domain
Retail / Arts & Crafts
Deliverable
product features
Required skills
Customer service, cash handling, merchandise stocking, truck unloading, planogram execution, BOPIS/SFS support, shrink prevention, safety compliance
Preferred skills
Prior retail or customer service experience
Technologies
POS systems, BOPIS/SFS platforms, planogram tools
Responsibilities
Help customers locate products and provide solutions; execute fast and friendly checkout with cash handling; engage customers on rewards programs and credit cards; educate customers on VOC surveys; assist with Omni channel processes (BOPIS, SFS); participate in truck unloading, stocking, and planogram processes; complete merchandise recovery and maintenance; perform Store In Stock Optimization (SISO) and AD set duties; support shrink and safety programs; adhere to SOPs and company policies.
Seniority
Entry-level, hourly team member