Team member

Michaels

New Britain-600 Hartford Rd, USFull-time2026-11-10 → 2026-11-11

Core

Provide friendly customer service, assist with shopping and checkout, and maintain store merchandise standards.

Role type

retail team member

Builds

in-store customer experience and merchandise availability

Domain

retail

Deliverable

product features

Required skills

customer service, cash handling, merchandise recovery, truck unloading, omnichannel support (BOPIS/SFS), physical stamina

Preferred skills

retail experience

Technologies

POS systems, omnichannel platforms

Responsibilities

Help customers locate products and provide solutions, execute cash handling, engage customers on rewards programs, assist with Buy Online Pickup in Store and Ship From Store, participate in truck unloading and stocking, perform merchandise recovery and maintenance, support shrink and safety programs

Seniority

entry-level

About Michaels

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional inf