Retail Store Manager
Core
Lead and manage a retail store team to deliver customer experiences, achieve sales/profit KPIs, and ensure operational compliance.
Role type
Retail Store Manager
Builds
Retail store operations and customer service delivery
Domain
Retail / Arts & Crafts
Deliverable
product features
Required skills
Team leadership, performance management, inventory management, merchandising, customer service, hiring and training, budget management, SOP compliance
Preferred skills
Cross-functional training, talent development, shrink reduction, safety program implementation
Technologies
Company management tools
Responsibilities
Lead and manage all aspects of the store including adherence to SOPs and company programs; deliver sales and profit plans; implement shrink and safety programs; staff the store by hiring, training, and coaching team members; serve as Manager on Duty; maintain operational understanding of all store departments.
Seniority
Mid-level, hands-on IC