Retail PT Seasonal Service TM
Core
Deliver friendly customer service, assist customers in locating products, and manage checkout operations in a retail art and craft store.
Role type
Retail associate (customer service & merchandising)
Builds
In-store customer experience, product availability, and store recovery standards
Domain
Retail (arts, crafts, and framing)
Deliverable
product features
Required skills
Customer service, cash handling, merchandise recovery, truck unloading, BOPIS/SFS processes, shrink prevention, SOP compliance
Preferred skills
Prior retail or customer service experience
Technologies
POS systems, BOPIS, SFS, VOC survey tools
Responsibilities
Help customers shop and locate products, execute cash handling, engage customers on rewards programs, assist with Omni channel processes (BOPIS, SFS), participate in truck unloading and stocking, perform merchandise recovery and maintenance, support shrink and safety programs
Seniority
Entry-level, hourly team member