PT Team Member
Core
Provide friendly customer service, assist with shopping and checkout, and maintain store merchandise standards in a retail art and craft store.
Role type
Retail team member (customer service & floor operations)
Builds
Customer shopping experience, stocked shelves, and checkout transactions
Domain
Retail (Art, Craft, and Home Decor)
Deliverable
product features
Required skills
Cash handling, customer service, merchandise recovery, truck unloading, planogram maintenance, BOPIS/SFS support, shrink prevention
Preferred skills
Retail or customer service experience
Technologies
POS systems, BOPIS, SFS
Responsibilities
Help customers locate products and provide solutions; execute fast and friendly checkout with cash handling; engage customers on rewards programs and credit cards; assist with Omni channel processes (BOPIS, SFS); participate in truck unloading, stocking, and planogram processes; complete merchandise recovery and maintenance; support shrink and safety programs; adhere to SOPs and company policies.
Seniority
Entry-level, hourly associate