Front End Ambassador/Cashier
Core
Provide friendly customer service, assist shoppers, and manage checkout operations at a retail craft store.
Role type
Front-end retail associate (cashier/customer service)
Builds
In-store customer shopping experience and checkout transactions
Domain
Retail (crafts and home decor)
Deliverable
product features
Required skills
Cash handling, customer service, merchandise recovery, inventory stocking, omnichannel order fulfillment (BOPIS/SFS), rewards program enrollment
Preferred skills
Prior retail or customer service experience
Responsibilities
Help customers locate products and provide solutions, execute cash handling to standards, engage customers on rewards programs, assist with Buy Online Pickup in Store and Ship From Store processes, participate in truck unloading and merchandise recovery, perform Store In Stock Optimization duties, support shrink and safety programs
Seniority
Entry-level, hourly team member