Retail Front End Team Member

Framingham-1 Worcester Rd, USFull-time2026-09-29 → 2026-11-13

Core

Deliver friendly customer service, assist customers in shopping and locating products, and ensure fast checkout experiences at a retail store.

Role type

retail front-end team member

Builds

customer shopping experience and store merchandise availability

Domain

retail

Deliverable

product features

Required skills

customer service, cash handling, merchandise recovery, truck unloading, planogram maintenance, BOPIS/SFS support, shrink prevention

Preferred skills

retail or customer service experience

Technologies

POS systems, BOPIS, SFS

Responsibilities

Help customers shop and locate products, execute cash handling, engage customers on rewards programs, assist with Omni channel processes, participate in truck unload and stocking, complete merchandise recovery and maintenance, perform Store In Stock Optimization duties, support shrink and safety programs.

Seniority

entry-level

About Michaels

Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional inf