Customer Service Team Member
Core
Deliver friendly customer service, assist customers in locating products, and manage checkout operations in a retail art and craft store.
Role type
retail associate (customer service & merchandising)
Builds
customer shopping experience, store inventory availability, and custom framing products
Domain
retail (arts & crafts)
Deliverable
product features
Required skills
cash handling, customer assistance, merchandise stocking, truck unloading, planogram maintenance, BOPIS/SFS support, shrink reduction
Preferred skills
prior retail or customer service experience
Technologies
POS systems, inventory management tools
Responsibilities
Help customers shop and locate products, execute cash handling, engage customers on rewards programs, assist with Buy Online Pickup in Store and Ship From Store, participate in truck unloading and stocking, maintain store recovery and planograms, support shrink and safety programs
Seniority
entry-level IC
