Skilled Trade Technical Service Associate III
Core
Install, maintain, and repair chemical dispensing systems and leased dish machines at customer locations to ensure operational efficiency and safety.
Role type
Field Service Technician (Territory Account Specialist)
Builds
Physical/clinical work
Domain
Industrial cleaning, water treatment, and hospitality services
Deliverable
physical/clinical work
Required skills
mechanical troubleshooting, electrical troubleshooting, plumbing skills, hand and power tool usage, inventory management, customer relationship management, technical reporting, time management
Preferred skills
Salesforce (FSL) proficiency, Food Safety requirements knowledge, NEHA/CPFS or Serve Safe certifications
Technologies
Salesforce FSL, Microsoft Office (Excel, Word), Microsoft SharePoint, Microsoft PowerApps
Responsibilities
Install equipment per SOPs, perform routine site visits, maintain customer equipment, provide training on equipment and safety, monitor inventory, diagnose and troubleshoot technical issues, complete service reports, prioritize repairs per SLAs
Seniority
Entry-level, hands-on IC