Customer Supply Chain Manager - North America
Core
Lead the execution of commercial and customer supply chain strategies across North America, partnering with strategic customers and internal teams to drive growth, improve service, and create operational efficiencies.
Role type
Senior Customer Supply Chain Manager
Builds
End-to-end supply chain processes, joint business plans, and data-sharing capabilities for strategic customers
Domain
Industrial supply chain / Logistics / Customer service
Required skills
Strategic customer relationship management, cross-functional leadership, joint business planning, supplier collaboration, cost-to-serve analysis, inventory optimization, data sharing, process standardization
Preferred skills
Lean, Six Sigma, TPM, analytical data interpretation, stakeholder negotiation, project management
Technologies
None explicitly stated
Responsibilities
Develop and maintain relationships with strategic customers to optimize the end-to-end supply chain; Partner with regional Manufacturing and Logistics teams to analyze DIFOT losses and develop service improvement plans; Lead customer presentations and partner with Sales Teams on supply chain initiatives; Lead cross-functional joint business planning efforts to drive revenue and margin growth; Analyze supply chain and customer data to identify opportunities and implement action plans that improve service and reduce costs; Lead cross-functional initiatives to streamline and standardize processes across Integrated Supply Chain and Sales
Seniority
Senior, hands-on IC