Associate Finance Admininstrative Representative II
Core
Managing complex collection activities, leading escalated case handling, and supporting the supervisor in implementing effective collection strategies.
Role type
Senior IC collection analyst
Builds
Timely cash application and accurate reconciliation of customer accounts
Domain
Finance / Accounts Receivable
Required skills
Credit risk assessment, Dunning letter preparation, Account reconciliation, Escalated case negotiation, Cross-functional collaboration, Strategic account management
Preferred skills
MS Office proficiency, ERP/CRM familiarity, Data analysis
Responsibilities
Reconcile orders to match customer records and resolve discrepancies, Monitor overdue accounts and conduct credit risk assessments, Contact customers via phone, email, or mail to follow up on payments, Prepare detailed reports on collection performance and trends, Liaise with legal teams for accounts requiring litigation, Handle escalated collection cases and negotiate payment solutions
Seniority
Senior, hands-on IC