Network Ops Engineer
Core
Ensure stability and integrity of in-house data, LAN, WAN, and wireless network services for Accenture's Aero & Defence Space client.
Role type
Network Operations Engineer (Specialist / Associate Manager)
Builds
Local area networks (LANs), wide area networks (WANs), and communication links
Domain
IT Operations / Networking / Defense & Aerospace
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cisco switching & wireless, Cisco Security (ASA firewalls, ISE), incident management, service request management, problem solving, ticketing systems, monitoring and management tools
Preferred skills
ITIL qualification, Palo Alto experience, Checkpoint experience, Firewall Orchestration
Technologies
Cisco, ASA, ISE, Palo Alto, Checkpoint
Responsibilities
Plan and execute in-depth technical activity; investigate and resolve network issues using agreed methodologies; manage network support cases to exceed customer expectations; ensure accurate recording and timely closure of cases; support ad-hoc projects to develop team capabilities; participate in on-call and shift rotas
Seniority
Specialist / Associate Manager
