Overnight Replen
Core
Deliver friendly customer service, assist customers in locating products, and manage store operations including checkout, truck unloading, and merchandise recovery.
Role type
Retail associate (overnight replenishment & customer service)
Builds
In-stock store environment and customer shopping experience
Domain
Retail (arts & crafts/crafting)
Deliverable
product features
Required skills
Customer service, cash handling, truck unloading, stocking, planogram execution, merchandise recovery, BOPIS/SFS support, shrink prevention
Preferred skills
Retail experience, customer service experience
Responsibilities
Help customers shop and locate products, execute fast and friendly checkout, engage customers on rewards programs, assist with Omni channel processes (BOPIS, SFS), participate in truck unload and stocking, complete merchandise recovery and maintenance, perform Store In Stock Optimization (SISO), support shrink and safety programs
Seniority
Entry-level, hands-on IC