Sr. Engineer ||
Core
Administer the Online Gaming platform and monitor/report as part of a shift-based operations team on a 24x7 basis, ensuring optimum performance and availability, provide second-level troubleshooting support, and liaise with service providers.
Role type
Senior Site Reliability Engineer (Shift-based Operations)
Builds
Online Gaming platform infrastructure and software releases
Domain
Online Gaming / Cloud Infrastructure
Required skills
Linux, Windows, Grafana, Datadog, Docker, Kubernetes, Google GKE, Amazon EKS, GitHub, GitLab, CI/CD pipelines, relational and non-relational databases (MSSQL, MongoDB), DNS/HTTPS certificates, Ansible, Ansible Tower, event workflow ticketing systems (Freshdesk, Jira)
Preferred skills
None stated
Technologies
Grafana, Datadog, Docker, Kubernetes, Google GKE, Amazon EKS, GitHub, GitLab, MSSQL, MongoDB, Ansible, Freshdesk, Jira
Responsibilities
24x7 proactive monitoring and support of live and staging infrastructure, investigate and react to live issues, prepare and implement periodic releases for infrastructure and software, act as a point of contact for partner concerns, partake in the design and improvement of processes and activities related to the role, handle service requests, incident problems and change requests in line with ITIL v4 standard methodology
Seniority
Senior, hands-on IC
