Ingeniero Soporte Tecnico Especialista Automotriz
Core
Provide specialized technical support, diagnostics, and battery recovery/reconditioning for Nissan and INFINITI electrified vehicles (EV, HEV, e-POWER) and support the DAJUMA Project.
Role type
Senior IC automotive technical engineer (electrification/battery systems)
Builds
Diagnostic procedures, service guidelines, technical bulletins, and battery recovery solutions for dealer networks
Domain
Automotive industry + Electrification/Battery Systems
Required skills
EV/HEV/e-POWER systems knowledge, Lithium-ion battery technology, High-voltage safety, CAN communication networks, Automotive diagnostics, Root cause analysis, Technical documentation, English proficiency
Preferred skills
High-Voltage Safety Certification, EV/HEV Technical Training, Lithium-Ion Battery Systems Training, Automotive Diagnostics Certification, Root Cause Analysis (RCA) Training, Project Management, Lean Manufacturing
Technologies
CAN bus, Lithium-ion battery management systems, High-voltage electrical systems
Responsibilities
Provide second-level technical support to dealers for electrified vehicles; Execute battery charging, recovery, reconditioning, and module replacement; Analyze complex technical incidents and establish diagnostic paths; Review and validate dealer diagnostic results and warranty information; Evaluate discharged batteries for recovery vs. replacement feasibility; Develop technical bulletins, diagnostic procedures, and training materials; Perform root cause analysis and support corrective actions; Collaborate with Warranty, Quality, Plant, R&D, and SCM teams; Coach and develop dealer technicians and internal teams; Ensure compliance with high-voltage safety standards.
Seniority
Mid-Senior, hands-on IC
