Field Quality Manager
Core
Partner with Nissan and Infiniti dealers to uncover vehicle quality concerns, develop technical reports, and coordinate vehicle testing to elevate product quality.
Role type
Field Quality Manager
Builds
Technical reports and quality improvement strategies for Nissan and Infiniti vehicles
Domain
Automotive manufacturing and dealer service
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Data analysis, technical reporting, vehicle troubleshooting, diagnosis, hands-on vehicle evaluation, relationship management
Preferred skills
Experience at other OEMs, dealership service department experience
Technologies
MS Office
Responsibilities
Collaborate with dealers to identify quality issues and gather customer feedback, Write technical reports combining technical data and market benchmarks, Support Field Quality Investigations team and coordinate vehicle testing, Build and maintain relationships with key dealers providing feedback to Engineering
Seniority
Mid-Senior, hands-on IC