Director of Alternative Response (NCS) - Mayor's Office of Neighborhood Safety
Core
Lead the daily operations of the Alternative Response Division, overseeing non-law enforcement crisis response services that connect residents to health, behavioral health, and community services.
Role type
Senior public sector division director (crisis response)
Builds
Non-law enforcement crisis response programs and community safety initiatives
Domain
Public safety / Behavioral health / Community services
Required skills
Public sector management, budget administration, cross-sector partnership building, trauma-informed care, data-driven decision-making, program implementation, staff supervision
Preferred skills
Local/state/federal government experience, alternative response systems expertise, crisis intervention, cross-agency collaboration
Technologies
None stated
Responsibilities
Lead daily operations of the Alternative Response Division, manage division operating budget and contracts, supervise multidisciplinary staff, coordinate with EMS and behavioral health providers, develop operational policies and procedures, monitor performance indicators
Seniority
Senior, hands-on IC