LM HPS Claims and Delegated Manager
Core
Manage modern and forward-looking books of claims for Hiscox Portfolio Solutions (HPS), including lead, follow, and fully delegated business, driving continuous improvement of the London Market claims service.
Role type
Senior Claims Portfolio Manager (London Market)
Builds
Efficient claims operating models and data-led delegated authority solutions for alternative risk, beta-follow, global MGA, and structured solutions.
Domain
Insurance (Lloyd's Market) / Claims Management / Alternative Risk
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Portfolio claims management, claims data analysis, reserving philosophy understanding, stakeholder engagement, third-party claims oversight, pricing assumption support, underwriting appetite alignment, claims trend identification, business planning, delegated arrangements setup
Preferred skills
Experience with first party and third party insurance, Lloyd's market expertise, analytical techniques for claims insights, problem-solving leadership
Technologies
Claims data systems, analytical tools for claims interpretation
Responsibilities
Manage portfolios of claims for lead, follow, and fully delegated books; Liaise with Claims Operations and Vendors to ensure efficient processing structures; Review claims data to identify trends and portfolio-level insights; Engage with Reserving and Underwriting to support pricing and appetite changes; Collaborate with third parties handling claims to gain performance insights; Act as the main claims contact for the HPS Division.
Seniority
Senior, hands-on IC with strategic oversight