LM HPS Claims and Delegated Manager
Core
Manage modern and forward-looking books of claims for Hiscox Portfolio Solutions (HPS), driving continuous development of the London Market Hiscox Claims service.
Role type
Senior Claims and Delegated Manager
Builds
Claims operating models and data-led delegated authority solutions for the London Market
Domain
Insurance (Lloyd's Market) / Claims Management
Required skills
Portfolio claims management, claims data analysis, reserving philosophy understanding, stakeholder engagement, third-party claims oversight, pricing assumption support, underwriting appetite alignment, claims trend identification
Preferred skills
Alternative risk expertise, data and advanced analytics application, innovative insurance solution development, multi-line insurance experience
Technologies
Claims data systems, analytical tools
Responsibilities
Manage portfolios of claims for lead, follow, and fully delegated books; Liaise with Claims Operations and Vendors to ensure efficient processing structures; Review claims data to provide portfolio-level insights and identify trends; Engage with Reserving and Underwriting to support pricing and appetite changes; Collaborate with third parties handling claims to gain performance insights; Act as the Main Claims Contact for the HPS Division
Seniority
Senior, hands-on IC