Coordination Lead and Office Manager (gn)
Core
Oversee and coordinate the operational activities of Hiscox's newly opened Italian branch, ensuring effective day-to-day running of the business in support of the Managing Director.
Role type
Coordination Lead and Office Manager
Builds
Operational processes, administrative frameworks, and business support systems for the Italian branch
Domain
Insurance / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Intermediary administration management, supplier relationship management, regulatory compliance coordination, budget management, project management, stakeholder management, risk mapping coordination, HR administrative support, document scheduling and archiving, change management coordination
Preferred skills
Experience in consultancy firms serving finance/insurance sectors, knowledge of Italian regulatory bodies (IVASS, ANIA)
Technologies
PEC (certified email), website management tools
Responsibilities
Manage intermediary mandates, collaboration agreements, and performance reporting; oversee intermediary segregated client funds and complaints handling; act as administrative contact for accountants, legal advisers, notaries, and regulators; manage external contractors and service providers; coordinate forecasting, planning, and results reporting; support HR-related administrative processes; manage document filing and archiving; coordinate change management initiatives
Seniority
Mid-level, hands-on operational lead