Outreach Manager, Operations Officer II (NCS) - Mayor's Office of Homeless Services
Core
Manage the day-to-day operations of the homeless outreach team and activities to move individuals from street homelessness to permanent housing.
Role type
Senior operations manager (homeless services)
Builds
Coordinated outreach initiatives and shelter operations for the City of Baltimore
Domain
Public sector / Social services / Homelessness
Required skills
Program management, budget management, contract management, data analysis, stakeholder coordination, strategic planning, team supervision, grant compliance
Preferred skills
Licensed Social Work, monitoring experience
Technologies
Microsoft Office, Homeless Management Information System (HMIS)
Responsibilities
Manage the day-to-day operations of the outreach team including providing oversight of all city-funded outreach teams and contracts; Implement innovative strategies to move individuals from street homelessness to permanent housing; Manage coordinated outreach initiatives across the city in collaboration with multiple city departments and agencies; Oversee the recording and analysis of data in the Homeless Management Information System (HMIS) from outreach teams; Coordinate with the planning and coordination of the Winter Shelter and Code Red Extreme Plan.
Seniority
Senior, hands-on IC