Expert Support Technique N3 Modern Management & Gestion des Environnements de Travail F/H (DSI-DWS)
Core
N3 technical expert for modern management and endpoint management, supporting 60,000+ employees with complex incidents and automation.
Role type
Senior IC Endpoint Management Engineer
Builds
Secure and automated Windows 11 and Microsoft 365 environments
Domain
IT Infrastructure / Digital Workplace
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Microsoft Intune, Microsoft Entra ID, Windows 11, Windows Autopilot, Windows Update for Business, Microsoft Configuration Manager (SCCM), PowerShell, Microsoft Graph, Nexthink, ITIL/ITSM processes
Preferred skills
GPO, terminal security and compliance
Technologies
Intune, Entra ID, Windows 11, Autopilot, SCCM, Nexthink, PowerShell, Microsoft Graph
Responsibilities
Diagnose and resolve complex incidents on Windows and Microsoft 365 environments; Industrialize, automate, and secure workstation management; Develop scripts and automations via PowerShell and Microsoft Graph; Utilize Nexthink for user experience monitoring and proactive remediation; Contribute to technical evolutions and service improvements; Define configuration standards, compliance, and security.
Seniority
Senior, hands-on IC