Consumer Protection Enforcement Manager
Core
Senior enforcement official responsible for planning, directing, and evaluating consumer protection, licensing compliance, investigative, and enforcement activities for the City of Baltimore.
Role type
Senior IC regulatory enforcement manager
Builds
Enforcement strategies, case files, and compliance outcomes for local consumer protection laws
Domain
Local government / Consumer protection / Regulatory enforcement
Deliverable
client delivery
Required skills
Regulatory enforcement, investigations, compliance reviews, field operations, fraud detection, administrative hearings, policy development, multi-agency collaboration
Preferred skills
Supervisory experience (3+ years)
Technologies
N/A
Responsibilities
Plan, direct, and evaluate all enforcement and investigative activities; Coordinate inspections, investigations, compliance reviews, and field operations; Lead investigations involving patterns of fraud, deceptive trade practices, and unlicensed business activity; Draft investigative findings and recommendations for enforcement action; Testify at hearings and administrative proceedings.
Seniority
Senior, hands-on IC with supervisory duties