Operations Business Analyst
Core
Support the planning, execution, and governance of programs and projects across the US Retail business within the PMO.
Role type
Operations Business Analyst (Contract)
Builds
Program delivery, functional specifications, and project documentation for US Retail insurance brokerage initiatives.
Domain
Insurance brokerage / US Retail
Deliverable
product features
Required skills
Requirements elicitation, functional specification writing, gap analysis, project tracking, UAT support, change management, portfolio reporting
Preferred skills
CBAP, PMI-PBA, insurance brokerage experience, technology implementation support
Technologies
Monday.com
Responsibilities
Elicit and validate business requirements; develop functional specifications and user stories; track workstream progress, risks, and issues; support UAT planning and execution; maintain PMO documentation and reporting; assist in developing PMO templates and SOPs.
Seniority
Mid-level, hands-on IC