Account Handler - Commercial & Schemes
Core
Support the Commercial Schemes division by handling client queries, processing adjustments, and managing documentation for landlords.
Role type
Account Handler (Commercial Insurance)
Builds
Operational support for commercial insurance schemes
Domain
Insurance / Commercial Risk
Deliverable
client delivery
Required skills
accuracy, attention to detail, prioritization, literacy, numeracy
Preferred skills
customer service experience, interpersonal skills
Responsibilities
Handle written and telephone queries, process adjustments and renewals, deal with client payments, produce professional documentation, refer complex queries to senior staff
Seniority
Junior, operational support
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