IT Product Manager
Core
Define and launch field services technology solutions (scheduling, routing, work order management, field tools) for energy efficiency programs.
Role type
IT Product Manager (Field Services)
Builds
Field services technology platform features and enterprise solutions
Domain
Energy efficiency / Utility technology / Field services
Deliverable
product features
Required skills
Product roadmap definition, requirements documentation, prototyping, stakeholder alignment, change management, data-driven prioritization, vendor liaison
Preferred skills
Work order/field service management knowledge, energy efficiency/utility concepts, AI-assisted tools (Claude)
Technologies
Work order management systems, Field service management platforms, CRM, Digital commerce, CMS, PIM
Responsibilities
Own vision and roadmap for field services products, run discovery with operations and field teams, create product requirements and prototypes, partner with engineering and design, serve as liaison for technology partners, define success metrics, launch products with marketing, collaborate with product team, act as decision point for prioritization, follow release management practices
Seniority
Mid-level, hands-on IC