Senior Product Manager, Observability
Core
Shape Procore's global observability strategy to deliver a seamless, self-service platform and 'Golden Path' tooling for 1,000+ internal developers, reducing MTTR and elevating engineering practices.
Role type
Senior Product Manager, Observability
Builds
Self-service observability platform, telemetry pipelines, developer tooling, and agentic workflows for AI-coding assistants.
Domain
SaaS / Cloud Platform Engineering / Observability
Deliverable
production ML models | product features
Required skills
Product strategy & roadmap execution, OpenTelemetry (OTel) standards implementation, Cloud Native Computing Foundation (CNCF) tool evaluation, Kubernetes architecture, distributed tracing, AI/LLM tool-use integration, vendor-neutral observability design, KPI definition for system health.
Preferred skills
Hands-on experience as an engineer or technical architect, familiarity with Datadog, Splunk, Grafana, Prometheus, New Relic, Elasticsearch, Fluentbit, agentic software development concepts.
Technologies
OpenTelemetry, Kubernetes, CNCF tools, Datadog, Splunk, Grafana, Prometheus, New Relic, Elasticsearch, Fluentbit, LLMs
Responsibilities
Define and execute product strategy for telemetry pipelines and monitoring frameworks; act as evangelist by conducting discovery and building tutorials; reimagine developer interactions with telemetry for AI-era agentic workflows; lead transition to vendor-neutral standards; partner with infrastructure teams on end-to-end journey monitoring; define victory conditions and KPIs for mission-critical services; evaluate emerging CNCF tools for data ingestion and lifecycle management.
Seniority
Senior, hands-on IC