Supervisor EVS - FT
Core
Supervise daily cleaning and maintenance of all public areas in a luxury resort hotel, ensuring high standards of guest service and facility appearance.
Role type
Supervisor, Environmental Services (EVS)
Builds
Clean and maintained public spaces (lobbies, restaurants, pools, restrooms, grounds) for hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Team leadership and motivation, Performance evaluation and feedback, Inspection and quality control, Staff scheduling and resource allocation, Vendor coordination, Guest service management, Chemical and cleaning equipment operation, Maintenance task execution
Preferred skills
Prior management experience, Luxury resort experience, Bilingual communication
Technologies
Vacuum cleaners, floor machines, carpet extractors, computers
Responsibilities
Supervise day-to-day cleaning of public areas, Conduct routine inspections of hotel facilities, Manage and train casino and utility porters, Coordinate outside services (pest control, window cleaning), Monitor team member performance and attendance, Allocate staffing resources based on schedule and call-ins, Report maintenance defects and property damage
Seniority
First-line Supervisor, hands-on IC