Lead Service Technician - The Bicycle Shop - State College, PA
Core
Lead Service Technician providing technical bicycle repair, maintenance, and retail support to riders.
Role type
Lead Service Technician (Retail & Technical Support)
Builds
Repaired bicycles, service packages, and positive rider experiences
Domain
Consumer Goods / Cycling
Required skills
Hydraulic brake service, suspension repair, eBike diagnostics and repair, customer service, point of sale systems, inventory management, physical lifting
Preferred skills
Passion for cycling, brand advocacy, mentorship
Technologies
Lightspeed point of sale systems
Responsibilities
Perform technical repairs and maintenance on bicycles, assist customers with product selection and sales, maintain store cleanliness and operational standards, mentor team members, conduct opening and closing duties
Seniority
Individual Contributor, Lead level