Manager, Retail Technology & Integrations
Core
Deliver high-impact, low-friction technology solutions for Specialized's global retail operations and rider experience.
Role type
Senior Delivery Manager (Retail Technology)
Builds
Retail technology integrations, cloud-based systems, and digital product features for Specialized bikes.
Domain
Retail / Consumer Goods / Bicycles
Deliverable
product features
Required skills
Technical program management, Agile/Scrum/Kanban facilitation, cross-functional stakeholder management, user story and use case definition, complex project planning and resource allocation, data-driven decision making, team guidance and performance coaching.
Preferred skills
Cloud system development (PaaS/SaaS/POS/mobile), custom application server development, database management, Jira and Confluence proficiency, PMP certification.
Technologies
Jira, Confluence, Cloud platforms (PaaS/SaaS), POS systems, Mobile platforms.
Responsibilities
Act as primary liaison between business, analyst, and technical teams to align objectives; facilitate Agile ceremonies (sprint planning, stand-ups, reviews, retrospectives); analyze business needs and develop scalable solutions; manage team expectations and communicate throughout implementation; develop detailed user stories, process flows, and data flows; conduct workshops to gather requirements; unblock dependencies across product, engineering, and UX teams; summarize testing outcomes and track action items.
Seniority
Senior, hands-on IC with team guidance responsibilities.