Service Technician - Bike Therapy - Morgan Hill, CA
Core
Front-line service technician providing technical expertise, repairs, and customer service for bicycles in a retail setting.
Role type
Retail bicycle service technician
Builds
Repairs and maintenance services for customer bicycles
Domain
Consumer goods / Cycling retail
Deliverable
product features
Required skills
Bicycle mechanical repair, customer consultation, point-of-sale system proficiency, inventory management, physical lifting (50+ lbs), standing for extended periods
Preferred skills
Passion for cycling, brand advocacy, sales assistance
Technologies
Lightspeed point of sale systems
Responsibilities
Diagnose and repair bicycles, consult customers on service options and product selection, maintain store cleanliness, assist with bike sales, manage service work orders
Seniority
Individual Contributor, entry to mid-level
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