Technology Operations Engineer
Core
Operate and support core enterprise platforms including identity, endpoint management, and access services to ensure a secure, compliant technology environment.
Role type
Tier 3 Technology Operations Engineer
Builds
Identity and endpoint management platforms (Entra ID, Intune)
Domain
Enterprise IT Operations / Identity & Access Management
Required skills
Entra ID, SSO, MFA, RBAC, Intune, device compliance, patching, configuration management, ITSM tools, root cause analysis, automation scripting
Preferred skills
Zero Trust architecture, software-defined networking (SDN), PowerShell, SaaS platform administration
Technologies
Entra ID, Intune, Jira Service Management
Responsibilities
Operate and support identity platforms; Manage endpoint platforms; Partner with Information Security on access controls; Act as escalation point for complex issues; Develop automation to improve operational efficiency; Provide targeted escalation support across endpoint and identity domains
Seniority
Mid-Senior, hands-on IC