General Merchandise Pickup Lead
Core
Lead and manage the General Merchandise Pickup department, ensuring operational efficiency, product freshness, and exceptional customer service.
Role type
Department Lead (Retail Operations)
Builds
Customer shopping experience and store profitability
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team leadership, customer service, inventory management, food safety compliance, scheduling, cash handling, powered equipment operation
Responsibilities
Plan, guide, and empower team members in daily operations; mentor and coach staff to exceed sales and service goals; monitor product rotation and dating policies; ensure compliance with food safety standards; lead ordering, receiving, stocking, pricing, and display; operate registers and powered equipment; participate in period-end inventories.
Seniority
Lead, hands-on management