Guest Services Representative - Capilano Mall
No visa sponsorship
Core
Act as a brand ambassador for Capilano Mall, responding to shopper inquiries and providing exceptional in-person service.
Role type
Guest Services Representative
Builds
Customer interactions and mall services
Domain
Retail / Real Estate
Deliverable
product features
Required skills
Customer service, Microsoft Office (Excel, Word), Organization, Communication, Problem solving, Attention to detail
Preferred skills
Prior experience in similar customer service position
Technologies
Microsoft Office
Responsibilities
Respond to shopper requests via phone, email, or in-person; Maintain knowledge of mall services, stores, and events; Develop relationships with retailers; Handle cash, credit, and Interact payments; Complete administrative tasks at the Concierge Desk; Assist with promotional events and gift wrapping.
Seniority
Entry-level to Individual Contributor