Assistant Community Manager
Core
Administer leasing functions and execute resident relations programs for a residential property.
Role type
Assistant Community Manager (Residential Property Management)
Builds
Residential rental units and community engagement experiences
Domain
Real Estate / Residential Property Management
Deliverable
product features
Required skills
Leasing administration, resident relations, lease documentation processing, vacancy and renewal metrics monitoring, compliance with privacy and tenancy regulations, aged receivables tracking, work order generation, suite inspection coordination, front desk operations, customer service handling, Yardi Voyager proficiency, MS Office suite (Word, Excel, Outlook, PowerPoint)
Preferred skills
Post-secondary education, experience in property management or hospitality, familiarity with mobile/tablet technology
Responsibilities
Process lease applications and compile lease documentation; conduct community tours and engage with prospective tenants; issue legal notices (violations, tenancy end, entry, renewals); monitor vacancy, sales, and renewal metrics; coordinate move-in inspections and new resident orientations; track delinquent rents and assist with collections; generate maintenance work orders and coordinate repairs; handle resident inquiries, complaints, and feedback; support front desk operations and mail handling.
Seniority
Individual Contributor, entry-to-mid level