Patient Account Representative _ Physician Billing
Core
Perform patient financial service functions including scanning, filing, reviewing correspondence, third-party and patient billing, and resolving billing questions to ensure financial success for the medical center.
Role type
Entry-level patient account representative (physician billing)
Builds
Clean claims submitted to insurance companies, processed patient accounts, and resolved billing discrepancies
Domain
Healthcare revenue cycle management
Required skills
Medical claims processing, HIPAA compliance, data entry, Microsoft Word/Excel, medical terminology, revenue cycle functions, attention to detail, reading/writing/typing
Preferred skills
ICD-10/HCPCS/CPT coding knowledge, third-party insurance knowledge, government insurance plan knowledge
Responsibilities
Engage in core revenue cycle functions such as billing, claims filing, charge entry, insurance follow up, denial management, payment posting, and billing records review. Prepare and submit clean claims to insurance companies either electronically or by paper. Process assigned reports, worklists, and patient accounts with high accuracy. Verify patient insurance coverage and benefits, and coordinate with insurance companies to resolve discrepancies. Communicate with patients regarding their accounts, answer billing questions, and provide information on payment options.
Seniority
Entry-level, hands-on IC
