CareerPlan

Senior Assistant Director, IT Applications Support

NTU Main Campus, SingaporeFull-time2026-10-09 → 2026-11-10

Core

Oversee support and integration of Finance-related applications (SAP, SAP Ariba, Workday) and lead AI solution design for secure system and data integration.

Role type

Senior Assistant Director, IT Applications Support (Lead/Supervisory)

Builds

Enterprise finance application solutions, AI-integrated systems, and stable IT services for the University's Finance Department.

Domain

Higher Education / Enterprise Finance / SAP Ecosystem

Required skills

Incident management, root cause analysis, team leadership, vendor management, SAP (SAP Ariba, CPI, BTP), AI solution design, API integrations, low-code development, audit compliance, project management

Preferred skills

Workday, payroll systems, ServiceNow, Jira, HTML/CSS/JavaScript, RESTful services

Technologies

SAP, SAP Ariba, SAP CPI, SAP BTP, ServiceNow, Jira, OutSystems, Workday, REST APIs

Responsibilities

Oversee incident management and act as escalation point; conduct root cause analysis; lead support team; manage third-party vendors; lead AMS support and project execution for SAP/finance apps; design AI solutions and secure integrations; manage audit queries and compliance.

Seniority

Senior, hands-on IC with leadership responsibilities