Manager, Web Projects and Digital Experience
Core
Manage end-to-end web and digital projects to drive the delivery and continuous improvement of NTU's corporate web estate and digital communications initiatives.
Role type
Manager, Web Projects and Digital Experience
Builds
Corporate website instances, digital experiences, and inbound communications channels for students, researchers, partners, and the public.
Domain
Higher Education / Digital Experience & Web Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
End-to-end project management, vendor and agency management, digital experience strategy, SEO/AEO/GEO, conversion optimization, web analytics, UX and accessibility standards, CMS platform knowledge, stakeholder management
Preferred skills
PMP/PRINCE2/Scrum Master certification, digital marketing or SEO certification, higher education or public sector experience
Technologies
Sitefinity, Sitecore, Drupal, WordPress, Adobe Experience Manager
Responsibilities
Lead end-to-end web projects from planning to post-implementation support; manage project governance, plans, risks, and budgets; translate business objectives into digital requirements; manage internal and external delivery partners; drive digital experience and audience journey optimization; strengthen inbound digital performance and web analytics; uphold web quality and accessibility standards; strengthen web governance and operational readiness; coordinate multiple concurrent projects.
Seniority
Manager, hands-on IC with strategic oversight