Senior Operations & Integrations Manager (Social Digital Products)
Core
Operational leader owning reliability, integrations, and day-to-day operation of cloud-based web applications, APIs, and services on GCP for Social Digital Products (KOL/influencer marketing and Agentic Social Response apps), managing external vendor teams and integration partners.
Role type
Senior IC operations & integrations manager
Builds
Cloud-based web applications, APIs, and services on GCP for influencer marketing and agentic social response products
Domain
Social media technology, cloud infrastructure, GenAI operations
Deliverable
production ML models | infrastructure
Required skills
GCP operations, vendor team management, integration partner management, incident management, GenAI operationalization, TypeScript/React, Python/FastAPI, Terraform, SQL, CI/CD governance
Preferred skills
Microservice architecture, Next.js, OpenAI/Anthropic/LangChain, Docker, OWASP security practices
Technologies
GCP (Cloud Run, Cloud Workflows, BigQuery, Cloud Spanner, Pub/Sub, Secret Manager), Next.js, FastAPI, Vertex AI, OpenAI, Anthropic, LangChain, Terraform, Docker, Playwright, SonarQube, Snyk
Responsibilities
Define and hold SLOs/SLAs for web applications and services; manage external vendor teams for day-to-day operations; maintain relationships with social platform integration partners; lead incident management and build monitoring/alerting; set direction for safe delivery and operations; design and operate integrations with social platforms and third-party systems; own integration lifecycle and cross-project connectivity; operationalize GenAI capabilities; operate GCP services and drive platform evolution; embed quality and security in CI/CD; advance infrastructure-as-code governance; mentor engineers and operations staff.
Seniority
Senior, hands-on IC