Sr Identity & Access Managements Operations Manager - Active Directory
Core
Lead end-to-end operational service delivery for Identity and Access Management (IAM) services, ensuring secure, reliable, and compliant operations for Active Directory and Entra ID platforms.
Role type
Senior IC Operations Manager (IAM/Active Directory)
Builds
Secure authentication, authorization, and identity synchronization services for global enterprise users and applications.
Domain
Information Security / Identity Management / Active Directory
Required skills
Active Directory administration, Entra ID management, PowerShell scripting, Group Policy (GPO) governance, ITIL practices, incident management, change management, vendor management, disaster recovery planning, automation, security hardening, monitoring and alerting.
Preferred skills
MS Certifications, ITIL V4/V5, Site Reliability Engineer (SRE), CISSP, Bachelor's degree in Computer Science or related field.
Technologies
Active Directory, Entra ID, Windows Server, PowerShell, ServiceNow, Graph API, Conditional Access, PIM, MFA, Entra Connect.
Responsibilities
Lead crisis management for high-impact IAM outages; drive standardization and automation of operational processes; oversee vendor and partner performance; define and monitor service level agreements (SLAs) and key performance indicators (KPIs); execute change management for platform upgrades and patches; coordinate remediation of security findings and hardening efforts.
Seniority
Senior, hands-on IC with leadership responsibilities
