Fulfillment Operations Team Leader
Core
Lead a fulfillment team in picking, prepping, packing, sorting, and shipping products to ensure guests receive items efficiently and safely.
Role type
Fulfillment Operations Team Leader
Builds
Fulfillment operations for guest pickup and ship-from-store
Domain
Retail fulfillment
Required skills
Team leadership, workload planning, process improvement, guest service, inventory management, safety compliance, physical lifting
Preferred skills
Previous retail experience, coaching and development, technology adaptation
Technologies
Handheld scanners, frequency devices, workload planning tools
Responsibilities
Lead and coach a team of hourly members, plan daily/weekly workload, ensure guest experience commitments, review metrics to drive results, manage inventory and supplies, maintain food safety and security standards, support store-level leadership duties.
Seniority
Individual Contributor, supervisory level