Closing Team Leader
Core
Lead the store closing team to ensure guest satisfaction, execute closing routines, and support store operations until doors close.
Role type
Senior IC retail operations leader (closing team)
Builds
Store closing routines, guest experiences, and operational readiness for the next day
Domain
Retail
Deliverable
product features
Required skills
Guest service, team leadership, sales growth, workload management, safety compliance, inventory management, cash handling, physical mobility
Preferred skills
Previous retail experience
Technologies
Handheld scanners, frequency devices, cash registers
Responsibilities
Coach team members on closing routines and service standards, prioritize tasks to achieve sales goals, ensure store zones are stocked and labeled, handle cash register operations, manage merchandise protection and safety protocols, engage guests during closing tasks, evaluate candidates for open positions
Seniority
Senior, hands-on IC