Executive Team Leader Service & Engagement (Assistant Manager Front End)- T2249 Ansonia, CT
Core
Lead a team of Guest Advocates and Service Leaders to deliver exceptional guest service, manage store operations, and drive total store sales and profitability.
Role type
Senior IC retail operations manager (Service & Engagement)
Builds
Guest service experiences, store sales, and operational efficiency
Domain
Retail
Required skills
Team leadership, guest service management, conflict resolution, scheduling, talent management, business acumen, financial analysis, problem solving, cash handling, inventory management
Preferred skills
None stated
Technologies
None stated
Responsibilities
Build and manage a team of Guest Advocates and Service Leaders; drive total store sales and profitability; anticipate staffing needs and manage schedules; handle guest issues and service recovery; coach and develop team members; manage cash register operations and inventory; ensure efficient guest pickup experiences.
Seniority
Manager, hands-on IC