Closing Team Leader
Core
Lead store closing routines, ensure guest service standards, and support store operations to achieve sales goals and profitability.
Role type
Senior IC retail operations leader (closing team)
Builds
Store closing routines, guest experiences, and operational readiness for the next day
Domain
Retail
Deliverable
product features
Required skills
Guest service, team leadership, sales growth, workload management, safety compliance, inventory management, cash handling, physical mobility
Preferred skills
Previous retail experience
Technologies
Handheld scanners, frequency devices, cash registers
Responsibilities
Lead and coach team members through closing routines, model and enforce safety and security best practices, manage guest interactions and resolve issues, support store operations including inventory and merchandise protection, evaluate candidates and support onboarding, communicate business updates to leadership, handle cash register operations, and maintain compliance with adult beverage laws.
Seniority
Senior, hands-on IC