Executive Team Leader (Assistant Store Manager) – Northern New England (Starting Summer 2027)
Core
Entry-level retail leadership role focused on building a guest-first team culture, managing hourly staff, and driving store sales goals.
Role type
Entry-level Assistant Store Manager (Executive Team Leader)
Builds
Retail store operations and guest service experiences
Domain
Retail
Deliverable
product features
Required skills
Guest service fundamentals, team management, business acumen, conflict resolution, talent management, business reporting analysis, scheduling, operational change management, cash handling, physical lifting (up to 40 lbs)
Preferred skills
None stated
Technologies
None stated
Responsibilities
Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals; Anticipate staffing needs, talent plan and recruit; Manage leaders to follow up on training completion and provide continuous education; Engage in development conversations with Team leaders; Establish a culture of accountability through performance management; Understand business reporting and guest insights to troubleshoot opportunity areas; Quickly respond to negative guest experiences by de-escalating situations; Create a scheduling plan based on business workload and guest traffic; Plan, manage and follow-up on organizational and operational change; Address store needs including emergency and regulatory visits.
Seniority
Entry-level, hands-on IC
